Managing a service department successfully is a daunting task. BiT Powersports Software will give you the control to manage every aspect of this side of your business.
This software will automate the redundant processes, streamline workflow, and give management the reporting tools they need to drive the service business successfully!
The BiT Powersports Service Department / Work Order module will:
Optimize your revenue & profits:
See how much profit you are making on every job, in every work order
Reduce the amount of non-productive time of your technicians
Reduce the amount of time your managers use doing clerical work
Multiple invoices (i.e., retail, internal, warranty, prep, etc..) on single work orders! Better organization, and more efficient collection of payments
Use "canned jobs" for often repeated jobs, ensuring you are making a predictable profit every time, and saving time at the service counter
Sell more service through recommended service function
Sell packaged jobs to "up-sell" your customers and provide them with great preventative maintenance
Automatically add shop supplies, hazmat charges, etc. to every work order
Integrates directly with your sales, parts, accounting, and CRM departments. Customer and unit information only has to be entered once, eliminating mistakes and saving time!
Satisfy your customers and help build loyalty:
Easily & quickly find and communicate the status of every unit in your care
Reduce time your customers are at the service counter, and how long their units are in your care
Better service by assigning the best technician for the job based on technician tracking
Better communication with your customers
More accurate documentation, invoicing, and account management
Email or mail service status, invoices, even thank you letters & specials to customers
Track service history by unit! If a unit you have previously serviced is brought to you by a new customer, you are notified and the service history moves along with the unit! You will save hours of diagnostic time having access to the existing service history
Truly Manage your Service Department (or Shop):
Use our Service Unit update function to quickly see vital unit information including purchase date, sales person, warranty end date, etc.!
Create new, access open, or even historical work orders, from one screen
Breeze through the warranty process from start to finish easily with our automated warranty tracking system
On screen or printable reports are just a few clicks away
Build or customize reports to give you the information YOU want
Track internal work orders in a flash
Automatic display of current customer A/R balances when creating new invoices will alert staff to collect outstanding invoices
The technician labor & efficiency tracking will not only let you know who is producing, but can be used to motivate and inspire your techs to be more productive
Organize and structure your Service facility
With BiT Powersports Software your Motorcycle Dealership, ATV Dealership, Snowmobile Dealership, Chopper Dealership / Customization Center, Lawn Equipment Dealership, or Golf Car Dealerhip's, service department will be truly manageable. Spend less time doing mundane, repetitive tasks, and less time "putting out fires." Staff will have the tools and procedures in place to be truly efficient, and better at their jobs. Managers will have access to information quickly & easily. Profits will grow, waste will shrink, and your customers will be more satisfied! All this while providing MORE control yet saving time!
